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“Everything was just amazing , beautifully presented when we walked in , felt like home and so relaxing ”
ZIOMARA, 05/10/2025
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“Casa maravilhosa! Localização privilegiada! Nossa estadia foi perfeita e a casa atendeu todas expectativas. O anfitrião é sensacional, nos auxilio em tudo que precisávamos”
Samanta, 11/25/2024
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“Wonderful property!! A+++ Will definitely book in the future. Dennis was a tremendous help and host!”
Stanley, 07/05/2024
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“Excellent location, amenities, clean house.”
Velmary, 05/29/2024
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“We had a great stay. We had a few issues that I already brought to attention. ”
Wayne, 03/18/2024
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“I loved everything. We definitely are coming back to stay here again.”
Juliana, 03/05/2024
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“Great townhouse, it is well taken care of. Very welcoming!”
Juan, 02/25/2024
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“Tudo maravilhoso!”
Mahatma, 02/21/2024
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“The dishwasher was not working”
janny, 01/24/2024
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“The House was fully stocked with kitchenware and towels and soaps. Overall this stay was wonderful and I will definitely be booking it again the next time I come down.”
Karin, 01/15/2024
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“We loved the easy and friendly check in and check out, with no delays. The only point to improve is the method to enter to the condo. All nights had to deal with delays to open the condominium door. The method to enter it was confuse. We met people each day, with the same problem. But, anyway, we enjoyed the experience with casiola and we’ll recommend to our friends. Congrats!! ”
MARIANO, 12/03/2023
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“The location was close to stores and things to
Do. The house was as described. Had wifi but streaming or watching TV had a bad lag, not a big selection of channels. The house was as described, and was clean. Pool was great as well. All rooms have fans with lights but not all rooms had remotes for the fans, but we found that 1 remote would operate them all. We had to flip breakers on and off per the dishwasher and stove were not working. Also outlets in downstairs bathroom or master suite bathroom did not work, but there were outlets close by that did fine. The house came well stocked with pots pans dishes and silverware. The clubhouse with lazy river was fun and just as it was described! I would definitely stay here again.”
Brandi, 09/04/2023
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“everything was perfect, very well located close to all attractions, very quiet and silent place”
Gabriela, 07/31/2023
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“My only issue was with the glitch in the Casiola reservation system for my booking from Tickets at Work. I had to chase information on my reservation, leave multiple message and when I finally pushed hard the day before my arrival, was able to actually speak with someone who found and addressed the problem. Had that not occurred, this would have been a 5 star review across the board. ”
Teresa, 06/05/2023
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“My original reservation was mysteriously canceled but nobody knew why. Thankfully, a place was available.”
Christopher, 05/10/2023
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“Pool temperature was very cool, to cool to use...sent 3 emails asking if it could be adjusted and received no response”
JASON, 05/03/2023
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“The house is beautiful could use some deep cleaning but nothing major!!”
marieta, 04/08/2023
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“All good”
Jeanne, 03/19/2023
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“Loved the house and amenities within Storey Lake however was let down by the pool not being heated. ”
Krista, 03/17/2023
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“Nice place,nice pool. Need more seating in great room, kitchen towels, wooden spoons for cooking. Delete vertical blinds, they never work right or last with multiple users.”
Jan, 01/15/2023
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“It\'s was very clean and workers were very nice and informative. The only thing was finding the main gate to go in the first time was a little difficult.”
Suira, 12/17/2022
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“Great place to stylist - close to everything”
Wesley, 11/07/2022
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“Really nice place , clean , clean pool really easy process and good communication. Thank you !”
Amanda, 10/27/2022
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“Everything was perfect ”
Gabriela, 10/15/2022
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“Home is nice and updated. Has all the things needed for a stay (kitchen supplies, towels, etc). Location and amenities are great as well. Thank you!”
Katherine, 09/05/2022
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“Everything was perfect, With the house nice and clean. Everything looks the same as the pictures the only problem was that we couldn’t enjoy the clubhouse everyday was crowded. Keep in mind is 6 minutes away driving (11 minutes walking)”
Joanna, 07/25/2022
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“The house was perfect for our week stay. Loved the closeness to everything and the Waterpark on the property was a hit for all!”
Erica, 06/04/2022
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“Great place to stay. House was very clean. Just a couple of minor things like scuff marks on wall and the pool located on property was small. Overall everything in description is accurate. Spent majority of our time at the Clubhouse. The kids really enjoyed the water slides and the pool. Excellent communication with staff. Denise was very helpful with any questions that we had. He also checked in with us from time to time.”
Tomika, 05/26/2022
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“Beautiful home - This house was beautiful and exactly as pictured. The bedrooms were a good size and the property was clean. The management company did a great job no complaints with them. The location was close to Disney. However the resort I would give 1 star. It was not well management the bar and grill had 45 min wait line and the food was terrible. The resort was not very secure as there was no gate check in, codes or anyone checking if you were really staying on the property. The gates were always wide open for anyone. The pool was over crowded and people were sitting all over the patio ground. I would give the resort itself a 0. The playground half the equipment was broke and it was not kid friendly. ”
03/24/2022
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“Very nice house!! - We love the house, very clean, near of everything you need!! I only had one issue, I forgot my hair straightener there under the sink, and the cleaners never found it,I was 100% I left there!! Make sure you get all your belongs otherwise you never going to get it back!! ”
02/15/2022
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“Absoluetly beautiful and clean just like the pictures. Accommodating and very quick with communication”
Sophronia, 12/14/2021
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“Comfy home, excellent location - Very well decorated townhome, fully equipped kitchen, inside a safe and complete resort, less than 15 min from Disney. ”
12/07/2021
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“Excelente opcion, la casa es muy linda y queda cerca de todo, parques Disney, supermercados y comercio.
Excelente estadía.”
Constanza, 10/08/2021
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“I love Airbnb. I love booking through this platform because of all the wonderful hosts but this is NOT the same experience. This is a large company (Casiola) taking advantage of Airbnb.
The pro’s (& the only reason I gave stars):
- Very clean & very nice furniture
- There were clean towels in each room
- Dennis was always responsive
- Close to Disney
- Part of the Storey Lake resort which had a few pools including water slides & a lazy river.
The con’s (which really outweigh the pros):
- The pool. I’ve stayed at plenty of Airbnb’s & I have never seen anywhere where you have to pay an additional cost for the pool daily. That’s usually included in part of the stay. And you have to pay additional for the heat. This is all stated beforehand so I am aware of it, I just find it shocking. The pool at the resort is way better and included in the stay.
- Early check in: to come 2 hours before check in I had to pay $50. Not even at hotels do they do this. When I first asked about it Dennis told me to reach out 24-48 hours before the stay. So I did, and then he said they offered 11 am early checkin & to reach out the next day, and I did. I arrived to Orlando at 10:30 AM and I double checked that it was okay to come in. Nope, it wasn’t and then he made me made me pay $50! I was stranded at the airport waiting for the later check in time.
- Casiola sends a link to book your Disney tickets but it’s done through their website- DO NOT DO THIS. Thank goodness my credit card thought it was fraud and didn’t let me purchase because when I did it on the actual Disney website it was completely different! And Disney makes you do a profile and all that so you can easily plan with your group. The Casiola link does not do this & the check out is not the same.
- There are 3 rooms in this house with ceiling fans that seemed to not be wired properly. When one light was turned off, the light in another room would turn on & vice versa. We eventually found a system but it was an hour long complication.
- If you’re one of those that like really hot showers, the heat will never reach that temperature in this house.
- Housekeeping arrived before our check out time.
Overall, the house was nice but the experience with this company was not.”
Christina, 09/20/2021
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“Safe and clean - This was a nice and safe place to stay especially with your family and children. There were a few hiccups like finding the main entrance and a second code not being sent to us after we extended our stay but other than that I would highly recommend. The staff was accommodating and respectful. ”
08/14/2021
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“Great house - We had a great stay. We were missing an appliance but the crew quickly responded and brought us a new one. Otherwise the house was clean, and our stay was great! ”
07/28/2021
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“Amazing experience , Beautiful place , Good communication . feel at home thanks a lot!”
Grace, 06/14/2021
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“I would recommend if you don’t like a cool pool to get the pool heater for the duration of your stay. We thought temp would be fine but it was a tad chilly the first day and decided to get it but took a while to warm up. Other than that this is a great place to stay plenty of room for everyone to spread out and clean!!”
Christina, 05/26/2021
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“loved having a private pool. we stayed for 10 days. they give you two rolls of toilet paper per bathroom, three trash bags, one towel per person. it would be nice if they considered you length of stay for how much to they were allotting so we didn't have to shop for our own. besides that loved it, just be prepared.”
Yvonne, 05/15/2021
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“good - very good house ”
12/07/2020
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“A great house with an awesome water park! Central to so many activities!!”
AnnMarie, 11/21/2020
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“This place was great! I was so sad to leave. It’s a beautiful spot & perfect for a small get away with a group of your favorite people! I have no complaints, everything was amazing.”
Shanice, 10/27/2020
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“Our A/C went out at home so we needed a few-day escape until it could be repaired. This place was a great deal. Very clean, mostly quiet, much more space than we needed, but nice to stretch out. The private pool was nice to have, and our son enjoyed going to the community area for the pool, splash pad, and lazy river (he's 4 and didn't hit the height requirement for the slides).
When the post check-in "How are you doing" email came, I provided some feedback on a couple VERY minor things, and within a couple hours, replacements were brought over. Great service. We had a great experience and would book with Casiola again in the future.”
Ryan, 10/11/2020
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“This property it much bigger then it appears in the photos! It’s beautiful we had a family of 10 and there was plenty of space! Beautiful area it was close to everything. Hollywood studios, Animal Kingdom, and Discovery Cove were all not even 15 minutes away! I will rent from this company on my next trip to Florida for sure.”
Stephanie, 09/25/2020
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“Home was clean”
Temperance, 09/18/2020
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“Loved every bit of our stay!!”
Martha, 09/08/2020
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“first time staying at a Air bnb great stay with and a lot of great amenities.”
Andrew, 07/07/2020
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“Recomendada 100% fabulosa estadía.”
Juan, 06/28/2020
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“Amazing - The rental experience was super easy and quick from start to finish. The home was immaculate and even more beautiful than in the photos. The beds were comfy and I loved all the small extra touches that were left for my guests and I. The Oreos were a sweet treat and the toiletries were great!”
06/24/2020
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“This was an amazing stay for my friends and family. We booked very last minute and Dennis responded very quickly. The space was immaculate and smelled very clean as soon as you walked in. They left a pack of Oreos with a card that we all enjoyed and several other small items. We loved this place and would definitely book again!”
Adelyn, 06/21/2020
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“Nice”
Naftuli, 05/25/2020
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“We thoroughly enjoyed our stay. It was clean, beautifully decorated, and the kitchen was fully stocked with everything you thought you needed and more. Bedrooms were stylish and comfortable. We truly felt at home. Our kids enjoyed the privacy of the pool. Adding on heat to the pool is highly recommended if you are on the fence about it. Thanks, again, for a great stay. Our family is already looking for a future date to do this again!”
Suzan, 03/20/2020
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“Nice location, store lake is a new condo not too far from parks. The house has a clean decor. Amenities were ok and useful. In a nut shell it is good Solution for a single family that do not like hotels and wants a bit more room and to cook its own food.”
Giuliano, 01/28/2020
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“Great location - Confortable House, great location, easy comunication.”
01/20/2020
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“Great location and amenities. - Second time staying at this community. Casiola was has high end amenities. We smiled when we saw the complimentary Oreo cookies. This is a great location. Our friends we split this with was very impressed and will be coming back with us next month. We did have to wait about :30 for the cleaning people to finish up before we could check in but we didn’t mind. Overall great experience. VRBO and the rental company made it easy for us as we were in a pinch to find something within a few days. ”
01/19/2020
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“Great location, easy check in and confortable house.”
Daniela, 01/11/2020
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“Beautiful house, clean rooms, well-furniture!”
明霏, 01/01/2020
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“This place was great. The location was awesome and the resort pool area was perfect for all ages! Be prepared to pay a lot for all of the extras you need. This place only offers plates, bowls, silverware and everything to cook and towels. Other than that it’s pretty empty. I would also recommend bringing slippers for your entire family because the tack strip in the carpet is everywhere and you will step on them, it hurts. Trash pick up was slow. But we did really like the place. We were able to get an early check in which was awesome! Dennis did answer every response quickly. Thank you.”
Taylor, 12/29/2019
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“Our stay in Orlando was amazing. The house was very clean and well furnished. Had absolutely everything we needed and more. An unexpected plus was the playpen already there being that we had an 1 year old child with us. It came in handy very often. The location was great being very close to many restaurants and stores. There was an issue with the pool heating system not working, but our host handled it very well and issued a refund for the pool heat d/t it being too cold to use the private pool with out the heat. Very happy it was acknowledge and addressed. However, we used the resorts community pool instead and it was AMAZING. They had free activates for the kids to make slime/ projects and etc. My daughter loved it. Last but not least, I left my prescription sunglasses behind and our host and his team were able to find them and ship them back to me free at cost. Awesome hospitality ! Will definitely be staying here again on our next trip back to Disney.”
Yolanda, 11/18/2019
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“Procuramos várias acomodações antes de fechar, nossas expectativas com relação a localização, segurança e higiene foram completamente superadas. A casa é excelente, muito limpa, com todos os utensílios necessários, além de delicadezas que não esperávamos. Com certeza quando voltarmos a Orlando está casa será nossa primeira opção. O atendimento também foi ótimo, sempre tive minhas dúvidas respondidas. Quanto a localização, achamos perfeita porque está no meio do caminho pra quase tudo. Se estiver com dúvida, não fique. Nossa experiência foi fantástica.”
Daniela, 11/11/2019
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“Everything was perfect !!”
Jean-Baptiste, 10/26/2019
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“A clean and quiet home to chill out near the parks, malls and supermarkets in Orlando. Very comfortable rooms and bathrooms.”
Christian, 10/20/2019
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“Very clean, easy check in and out, and the kids loved it. Great amenities at the clubhouse, we could have spend our whole trip at the property and never left. Location is great for Disney parks, 15 minutes tops! Lots of close shops for groceries etc that made stocking up for necessities easy.”
Ashley, 10/17/2019
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“Great stay, convenient location, quick responses.”
Kenny, 10/12/2019
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“A casa do Dennis em Orlando é perfeita pra quem quer uma casa confortável, limpa, com todos os itens necessários para se sentir em casa.
Obrigada pela estadia!! Foram mágicos os nossos dias!!!!”
Viviane Patricia, 09/28/2019
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“Our stay here was amazing! We would definitely recommend staying here and would love to stay again.”
Alexandria, 08/28/2019
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“It was very clean and a cozy feeling home.”
Michelle, 08/15/2019
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“To say the least, my husband and I have stayed at over 60 Air BnBs and have never wrote a negative review. This was by far the most frustrating stay we have ever experience.
ONE day prior to my check in, the host who is also the owner of the management company messages me saying that the WiFi is non available at the house until Two days after my initial check in when a technician shows up to install. We had people part of our group stay at the house wishing for a technician that never came. Owner Dennis then doesn’t want to recognize any additional discount even though I didn’t have any cable or WiFi throughout my entire stay!!!! He initially offered a house that doesn’t even fit the amount of people in my stay. Then I arrive, grill has missing parts, the guy that comes to check out the grill; rips the company apart and mentions that the owner is super irresponsible and fails to respond and frankly doesn’t care much about his properties. Needless to say he knew about the cable and WiFi situation ALMOST A WEEK before my stay.
We then had RED ANTS throughout the entire stay. We had to take my son to urgent care due to the bites.
This company is a complete joke and needs to a put a tent over their circus.”
Erika, 08/11/2019