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“Excellent Stay - One and Only negative...Sent in a email about Wi-Fi not working properly. Someone had reset the router, and it needed the owners information. Never got a response from management company. This area is bad for mobile phone usage. The Wi-Fi is a necessity. But I would stay here again and highly recommend. ”
08/11/2021
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“Great communication & beautiful villa!”
Mia, 07/12/2021
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“Amazing! - Inviting, clean, and a great time!”
06/20/2021
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“Looks can be deceiving...Overall house was large enough to accommodate a large family...minor wear and tear, some of the blinds were broken and we ended up having to purchase our own skillet because the house had one small skillet to accommodate a large family...everyone had their own bathrooms which was huge...we asked for early checkin and was told that it was available...paid for it...then I had to contact Dennis to find out that it was not available because I did not hear back from him after I sent my payment...the internet was very spotty and did not allow for streaming anything on the tv so if you need to use the internet for anything I would not recommend. The pool stopped working on day 2 so we did not get to use it...so jealous of the next door neighbors! There was a huge rat running by the pool and outside the front door...location is pretty decent but all of these things must be fixed in order for a family to have a good time...”
Shatala, 06/15/2021
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“Didn’t actually get to stay at this house, unfortunately due to Covid. But they answered all questions. They were nice and easy to work with.”
Thatiany, 06/14/2021
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“The home was very nice it looked like the pictures. Very nice layout with plenty of space for our group. The communication with Dennis was very prompt. If you plan to use the pool area at night be sure to bring your own lighting.”
Rayna, 06/07/2021
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“Amazing vacation home! We had minor issues arise, and it was addressed & rectified quickly.
My family and I thoroughly enjoyed!”
Melissa, 06/04/2021
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“Amazing house”
Marquisha, 05/23/2021
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“Family Vacation - Great house for extended family's. Plenty of room to sleep all 19 of us. Pool behind house needed some work but we saw that was being done the day we checked out. Overall a good house for the money.”
05/17/2021
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“Great Stay! - My family and I vacation annually in Orlando, Florida. This year we stayed in this awesome home. This home was VERY clean and looked EXACTLY like the pictures on the website. The staff was pleasant, professional, and helpful. The home is roomy. The pool is well cared for and the home is perfect for traveling with a large group. I would recommend this home and would love to book it again. ”
05/15/2021
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“La casa es espectacular, la limpieza, los muebles, TODO....Muy feliz con mi decision de rentarla...”
Osmani, 03/08/2021
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“The fans and air filter in the house are extremely dirty, enough to affect my allergies and my daughters asthma. The tile is cracked throughout the bathrooms in the house, the carpet is bleached, the pool area is covered in rat droppings, and there are scuff marks covering the wall of the entire home. If I could post pictures I would. I’ve stayed at vacation Airbnb’s on numerous occasions and this is not normal. The company does not respond in a timely manner. Additionally we reached out to customer service and we’re specifically told, “managers do not speak with customers, and there is nothing we can do about your issues.” Several times we were told our situation was elevated only to find out that it never was. The host will only respond to questions they feel like answering. If you’d like to get the run around, this is the Airbnb for you. They run this place like a company would, this is not someone’s home. They don’t care about it. You and the home are not their main priority it’s just a paycheck to them.”
JohnLewis, 02/14/2021
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“Beautiful home but unresponsive staff - The home was beautiful but I had issues that were not met in a timely manner. When calling the office for assistance, I was transferred to an answering line and had to leave a a message. I had several issues that were not addressed until the day I had to check out. ”
02/09/2021
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“Awesome getaway - The home was very spacious & beautiful. The description & details provided were accurate & my host was readily available each time I reached out. The location of the house is pretty centralized , within a 20 -30 minute drive for shopping, activities & the airport. The 2 level home had 2 sets of washers and dryer’s as well as 2 dishwashers & refrigerators. I appreciated having full access to the garage which gave more parking space in the driveway. The pool area was very spacious as well different areas for relaxing eating listening to music or gathering.”
01/28/2021
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“My host Dennis was awesome quick & efficient. Any questions or concerns I had he was always available. The house was truly amazing, extremely spacious. We were able to use the garage which is important & not always available in rentals, the home had two large dishwashers & refrigerators as well as washer & dryer on both levels of the home. While beautiful decorated everything was still very functional for us. Full set up for the babies if needed plenty of space for everyone to spread out & come together ☺️. I could go on but I hope I’ve helped if trying to decide on this home.”
Tangee, 01/25/2021
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“El alojamiento brinda mucha comodidad y confort.”
Julian Andres, 01/10/2021
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“Christmas Family Vacation 2020 - With a large group, the house itself overall was perfect. The location was good, averaged between 15-20 minutes from the parks. The grandchildren loved the pool area. The house was clean when we arrived but it was warn. The walls and carpet could have used a good repaint or cleaning. We had a few items that needed attended to; one of the dryers and the hot tub, but they were serviced quickly. The main issue we had was the TV's. We had 10 TV's in the house and only 1 would get local service. We had called and emailed several times and it was serviced once but not repaired. Wit a group that size, not having TV's for a 10 day period was, shall I say a little difficult. I would like to say that the call center group was great. They took the call and then scheduled the service. The issue was having an actual company come to do the repairs. Overall, we were very happy with this home and would recommend to others. Everyone came home happy! ”
01/05/2021
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“Loved the house!!!”
Tawanna, 12/21/2020
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“House was amazing!! Our kids had a blast!”
Alan, 12/11/2020
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“Beautiful, spacious home close to everything. Busy Orlando traffic to be expected. Host was excellent with communication, usually replying within an hour. Great space for a family gathering.”
Kristen, 11/28/2020
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“Beautiful home - This home was perfect for my big family. Enough space for everyone.”
11/25/2020
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“Overall the house was great ! There we’re some set backs , such as the pool/jacuzzi heat not being turned on the night before to be ready for the day of arrival, and not enough bath/dry towels for guest. I would definitely recommend future people.”
Charles, 11/09/2020
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“House is fantastic!!! Cellular service is none exist. Wifi was completely out. I have no other complaints and the house is beautiful!”
Sherale, 10/25/2020
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“This place IS amazing! It’s HUGE!! The only reason we give it 4 stars is the internet was not good enough for the business we were there for. Other than that- it’s a 5 STAR experience!! Not many places have big living areas and so many bathrooms! It was spotless! We heated the pool and really had a great work trip! The house exceeded our expectations!”
Angie, 10/19/2020
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“This vacation home was not what I expected to be as soon as I arrived to this home I was provided with the wrong door code. Not to mention there is no service in the area so I had to drive away from the home in order to call the emergency line to get the correct door code. Once I was able to get into the home I started to expect the house just to make sure everything was clean and all the expectations around the house was met. However I was sadly disappointed there was cracks in the door , stains on the walls and some of the chairs in the living room and dining room. The jacuzzi had no water plus it was diaper residue at the bottom of it. During my whole entire stay I had no wifi or cable I called a few times while away from the home regarding these issue unfortunately nothing was resolved regarding this matter. My over all experience at this home was just horrible but. I hope that the next family that do book with this vacation home have a better experience than what I had.”
Favors, 09/28/2020
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“Nice”
Barbara, 09/21/2020
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“If getting the heated pool make sure that it works from day one, it worked for a few hours of my 3 night stay one night was refunded but it didn’t work the other two nights just a few hours during the day”
Shaquille, 09/13/2020
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“This is a beautiful home, with ample room for a wonderful family vacation. We didn't even leave the house.”
Anotte, 09/07/2020
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“The house was very clean and had plenty of space for a large family”
Kiwanis, 08/30/2020
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“Amazing place, beautiful ,
great for large family”
Lande, 08/16/2020
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“Worth Every Dollar spent makes me want to move to orlando”
Kevin, 08/08/2020
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“Nice and clean house.. best price.”
Jose, 08/03/2020
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“Great for the Price.
But not 5 stars.
But for the price, its a deal.”
Stephanie, 07/27/2020
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“Great hospitality, rapid response, will exceed your expectations.”
Ron, 07/05/2020
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“We enjoyed our stay at this home and especially loved having the pool and the community pool within walking distance to the home. The home was beautiful and housed us all very well, though things were a little worn (like stained carpet and some broken chairs) we were all very comfortable.”
Laura, 06/28/2020
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“Its a very beautiful spacious home”
Stephanie, 06/21/2020
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“Communication before arrival was fantastic, once onsite, communication could have been improved.
Carpets need to be cleaned or replaced, multiple stains throughout the home.
Floors that were not carpet were beautiful! Loved having laundry on both floors and the two fridges were also great.
Heated pool by far was the highlight of the stay!”
Jaymie, 03/19/2020
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“Great Stay! - The house exceeded our expectations! The layout was great for our group. We enjoyed the pool and Hot Tub.”
03/12/2020
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“Beautiful place. Most likely will be staying again in the future.”
Marie, 03/10/2020
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“The place worked out perfectly. Clean and well kept. The communication from Dennis was fantastic.”
Brad, 03/02/2020
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“The space is very nice and a great value for large parties. Just wished they would have converted the garage into a game room like other similar houses...since you could not open the garage to park in it anyway.”
Brian, 02/18/2020
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“House was great, very spacious for 11 families that joined us. Just a precaution couches do move very easily on the floors which caused an item to fall off the table that was behind it.”
Debbie, 02/10/2020
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“What a fun and beautiful home! Our family enjoyed every minute of our stay. The house has many amenities, it is spacious, clean and well equipped. The decor was stylish and the colors soothing and elegant. I highly recommend this place.”
Carmen, 02/03/2020
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“Pay for the pool, we missed out. So worth it holy s***”
Jacob, 01/22/2020
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“Won't use Casiola again - The customer service is "garbage". Very polite. <br/>But they just read a script, and could care less what the issue is or how to resolve it. <br/><br/>The house itself is very nice, but it is not maintained adequately. <br/><br/>Arrived at home to find 11 big garbage bags full of rotting garbage 20' from the front door. Vultures were tearing it apart, and garbage was littered everywhere. I called to have it picked up, and I was told to either wait til morning or pick it up myself and move it to the collection box next to the front door or drive it to the clubhouse. Next day, no one picked it up til late morning when I sent more emails and made more calls. <br/><br/>House had no working internet or tv service. Had to call the service provider myself and resolve the issue/schedule appt for next day. Someone had to stay behind at the house to wait for the service tech, so no Disney trip for them.. <br/><br/>Pool heater is on a timer in a locked box, so we were not able to use the pool at night because of the cold weather that weekend. <br/><br/>The fire detector in one of the upstairs bedrooms malfunctioned and was going off randomly throughout the night. No smokes in our family, and it went off while no one was in room. The panel screen read fire alarm sensor room 8. I called again. This time I was told they didn't have the disarm code, and couldn't explain how to make the alarm stop. I would have to wait til morning. They called fire dept to cancel call. No sleep for anyone obviously because there is no instruction on how to reset alarm, nor code to disarm, and cannot be simply turned off at breaker. I had to remove the sensor from the ceiling myself. And even then the system would sound periodically. The sensors are not battery powered- all hard wired. No battery issue.<br/><br/>Broken bar stool, stains on carpet, broken closet door, small cooking pots/pans for a 9 bedroom house. ”
01/08/2020
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“It is a beautiful spacious home, but expect little issues to arise. We arrived and there wasn’t any hot water. Sound like an easy fix right? well it took them about two days for them to come out to fix that. second we had a ceiling leak, which to my surprise they had someone come out the same day to attempt to fix. So it’s seems that if any issues arise and it’s only an issue for you but no for the mgt company please do not expect to get immediate help. You would think they would have maintenance crews on site but apparently they don’t.”
Rosa, 01/02/2020
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“Dennis was great and the house was amazing.”
Myeesa, 12/27/2019
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“We had a great time at Dennis place. The house was amazing. We would stay here again.”
Edith, 12/14/2019