Follow these tips before you leave

  1. Home
  2. Guests
  3. Follow these tips before you leave

We wish you didn’t have to leave at all, dear guest!

Your check out time is .

We request that you are prompt with your designated checkout time. This way, our Super Hero Clean Team can prepare the property for the next guest’s adventure, which will start the same day you check out, at 4 PM.

Check-out is fast and simple. It is NOT necessary to call or wait for our cleaning team to arrive. Nor, is it necessary to visit the Clubhouse before leaving.

Here are some tips and tricks to avoid any extra charges.

Nicole – Property Care Manager
nicole

Tips & Tricks for checking out

Trash

We hope you’ve been taking advantage of the daily trash pick-up service, so that you do not have a lot of garbage bags to deal with as you leave. Please place any last garbage bags outside in the waste bench before you leave. Any unopened food and drink items may be left in the property, and our cleaning staff will arrange for these items to be delivered to a food bank or shelter.

Dishes

Please place all dirty dishes in the dishwasher and start the dishwasher before departing. Please refrain from leaving used or dirty dishes in the sink or putting dirty items away in cabinets.

Laundry

You don’t need to do anything. Leave the linen on the beds and the towels in the bathrooms. Our cleaning staff collects them and ships them to our brand new laundry facility. Even more convenient for you!

Personal belongings

Don’t leave your stuff! We’d hate for you to forget any of your personal items in the property, so please check drawers and closets to ensure you’ve got everything you came with.

Lights, electronics and air conditioning

Please help us conserve energy by turning off all lights, electronics, and ceiling fans as you leave the property. As you leave, please return the thermostat to 75 degrees.

Broken or damaged items

If there are any broken items or malfunctioning amenities, please let us know so we can have them fixed right away.

Doors & windows

Please be sure that all doors and windows are closed tightly and locked when you leave.

Extra cleaning fees

Should the property require EXCESSIVE additional cleaning after your departure (as determined by our cleaning crew management staff), an additional cleaning fee will be debited from your security deposit or charged on your credit card. This also pertains to any furniture that has been moved and needs to be moved back.

Do come back!

If you liked your stay at Casiola, why not book your next vacation directly with us!

Menu