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Universal Palms

Address: 5000 Cayview Ave #306
Orlando, FL 32819
Location: Vista Cay Resort
Type: Condominium
Pets Allowed: No







Universal Palms is a top-notch, third floor condo in the lovely Vista Cay resort. Comfortably furnished with Tommy Bahama furniture and decor, this property oozes relaxation. Enjoy some quiet time in the living area, or pop in a DVD for movie night. Step out of the living room onto the balcony to enjoy some of the warm Florida sun.

The kitchen is fully furnished with all appliances and utensils you would ever need, and the dining area is just beyond with a large table and seating for six.

The master suite includes a relaxing king bed and private bath with large walk-in shower. The second bedroom has a queen bed and there are two twin beds in the third room. All bedrooms have their own TVs and a queen sleeper sofa in the living room can accommodate any extra guests.

Vista Cay Resort is right next door to the Orange County Convention Center, and less than 10 minutes away from all major theme parks, including SeaWorld, Universal Studios and Walt Disney World. Your Orlando vacation experience won't be complete without a stay at the Universal Palms condo at Vista Cay!




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  • 24 hour Vigilance
  • Air Conditioning
  • Air Conditioning
  • Area FitnessCenter
  • ATM/bank
  • baby crib
  • Babysitter
  • Balcony
  • Balcony
  • basketball court
  • bay/sound
  • botanical garden
  • Cable TV
  • Central Air
  • child bed
  • Child's Highchair
  • children welcome
  • churches
  • cinemas
  • Close to Town
  • Coffee Maker
  • Coffee Maker
  • combination tub/shower
  • Communal Pool
  • Cookware
  • cycling
  • Deadbolt lock on entryway
  • Digital Main Lock
  • Dining
  • Dishes & Utensils
  • Dishwasher
  • double
  • duty free shops
  • DVD Player
  • DVD Player
  • Elevator
  • festivals
  • fishing
  • fitness center
  • forests
  • Full Kitchen
  • gambling casinos
  • Games
  • Golf
  • golf
  • Golf Course
  • groceries
  • Hair Dryer
  • Heated Pool
  • Heating
  • High Speed Internet
  • horseback riding
  • hospital
  • Hot Tub
  • Ice Maker
  • Internet
  • Iron & Board
  • Ironing Board
  • jet skiing
  • king
  • Kitchen
  • Linens
  • Linens Provided
  • live theater
  • Living Room
  • massage therapist
  • medical services
  • Microwave
  • Microwave
  • Minimum Age Limit for Renters
  • Movie Theatres
  • museums
  • near airport MCO
  • near International Drive
  • near SeaWorld
  • near Universal Orlando Resort
  • near Walt Disney World
  • Nearby ATM
  • Nearby Bank
  • Nearby Grocery
  • Nearby Internet Cafe
  • Nearby Medical Services
  • Nearby Restaurants
  • non smoking only
  • Outlet Shopping
  • outlet shopping
  • Oven
  • paddle boating
  • Pantry Items
  • Parking
  • pets not allowed
  • photography
  • playground
  • queen
  • recreation center
  • Refrigerator
  • Refrigerator
  • Resort
  • restaurants
  • Satellite / Cable
  • scenic drives
  • Shared Pool
  • shower
  • sleep sofa /futon
  • Stove
  • swimming
  • Tea kettle
  • Telephone
  • Television
  • Tennis
  • theme parks
  • Toaster
  • Toaster
  • toilet
  • Towels Provided
  • tub
  • TV
  • twin/ single
  • walking
  • Washer & Dryer
  • water parks
  • water skiing
  • water tubing
  • Weddings
  • wheelchair accessible
  • zoo

Recent Reviews About This Property


Mauricio M.. from Brasilia , 07/21/2019

"Very good"

Jean-Marc L.. from Ste-Therese, 06/05/2019

"Overall stay was great. Entry to the unit and amenities was very convenient and I enjoyed not having to check in at the clubhouse/service center. The unit was well equipped and had everything we needed. The unit was clean. Minor issues include the master bath shower drain was very slow, tv remote in living room did not work (we replaced batteries with no luck) and the sheets on the master bed were rough and really worn. We called and asked for a new remote but never received assist-it worked for us because we didn’t really have time to watch tv but it would have been nice. "

. from Riverview, 05/08/2019

"they were not friendly I only ask for toilet paper and they told me to call casiola not what I expected from them I was not happy I went to the store and bot my own"

john c.. from warwick, 04/03/2019

"The condo itself was excellent! Exactly what our family (including 3 teenagers) needed for a week in Orlando. The beds were very comfortable, plenty of kitchen supplies and everything was super clean. The property itself is great, great pool and great location. My only complaint is that the workout room is very disappointing. Very small, no free weights. "

Lisa B.. from Muncie, 03/11/2019

"The property was being decorated while we stayed so it was noisy with hoists and smelt terrible. Your privacy was compromised as men in hoist we at the balcony. You had to step over decorated sheets covered in paint. Doorways blocked by people and equipment. I phoned casiola to say it stank and was noisy and wanted compensation, but they said they wouldn't do anything nor compensate me."

. from Airdrie, 10/20/2018

"Convenient clean"

Alfrie j.. from Brandon , 08/31/2018

"This Condo was perfect for my family. We were close to all parks, stores and any other amenities we needed. The items provided in the condo were more than adequate for our stay. Bedrooms and bathrooms were large and everyone from adults to kids loves it. We would recommend this place and if we ever go back to Orlando would stay here again! "

Megan L.. from Walkersville , 08/25/2018

"We had a great stay. The facilities exceeded our expectations.

There were a couple of “rough edges”, such as a broken table top on the back patio, a missing button on the couch, scuffs on the walls by chairs, and the sheets have started to pill. But these items were so minor, I only mention so you can continue to provide excellent service. "

. from San Antonio, 07/31/2018

"Great first time experience with Casiola"

Michelle L.. from Bedford, 04/16/2018

"Property was perfect size for our family of four. Great location close to the pool and clubhouse."

Brian D.. from , 03/16/2018

"Very nice clean unit. Had business at convention center so it was very convenient. Great property with pool etc. Would stay again. Thanks."

Geralyn P.. from , 01/29/2018

"Loved everything about this condo. We arrived around midnight and it was so nice to walk in and the lights were on. The beds were very comfortable. The twin beds were a little small for my 6’ son but no problem he loved the queen bed. We walked to the grocery store the next morning which was convenient. The building is next to the club house which was nice. We enjoyed the pool, hot tub and bar. Adam and Margo at the bar are very friendly. We walked to the NYPD pizza for dinner which was good. I had two small issues, the batteries needed to be replaced in the door lock then another day the batteries in the smoke detector. They responded very quickly. We did not rent a car we used Uber all week. Had a great week and will defiantly be back."

Brenda D.. from , 01/04/2018

"Great location between universal, Airport(MCO) and Disney. right next to a grocery store and restaurants. Everything we needed."

Paul W.. from Venice, 12/21/2017

"Unit shows some wear - some light bulbs were out, vacuum did not work. Cookery needs an updating. Overall it was much better than a hotel. "

Mike H.. from , 12/19/2017

"We stayed here for 6 nights during a vacation to Universal with day trips to Tampa and St. Petersburg. The location is fantastic - a 10 minute drive to the Universal parking garage, just a straight shot up Universal Blvd. Very convenient with a Walgreens in the same complex and a Publix across the street. The unit is just a few steps away from the entrance to the pool, which is big with plenty of lounge chairs. The unit itself is spacious and well-equipped."

. from , 08/19/2017

"My family and I stayed there for 3 days during July 4th. We loved our condo. It was very spacious and clean. It had large rooms and everything was neat and clean. I would highly recommend this to everyone and whenever I'm in Orlando, I know where I will be staying. "

Abir A.. from , 07/22/2017

"Unit is clean, plenty of kitchen gear to prepare meals. Amenities at the complex are nice. Very convenient to shopping and all parks. Beds a bit too firm and should be replaced or fitted with memory foam toppers. "

. from , 07/18/2017

"Everything went great. The location in Vista Cay was very convenient to the pool and club house. Neat and clean condo. "

Shawn B.. from , 04/09/2017

"Very clean and spacious condo in a gated community close to major attractions such as the Convention Center, Sea World, International Drive and Universal Studios. The resort is well maintained and has a large heated pool, kiddie pool and hot tub not to mention game room and gym."

Donna M.. from , 02/25/2017

"Our stay with Casiola was easy and enjoyable. Condo was clean and had everything we needed."

Garth B.. from Saint Louis, 02/12/2017

"best place to stay for families, very clean and full equipped kitchen and other supplements, also the parking is always available for free, strength wifi "

Othman A.. from , 02/11/2017

"We stayed at Casiola BLVD 5000 unit 306. First all, the location is great. Convenient to Disney, sea world and universal studios. The unit has plenty of space for 6 of us. It's clean and well kept. Management is good too. A few caveats about the unit: no insulation for the sound what so ever. The bathrooms don't have enough hooks to hang towels. Master bathroom shower stall doesn't have a grade to drain the water so there is always a puddle after shower. The kitchen doesn't have enough glasses. The TVs are very small and the cable service is very dated. Overall, it's a good vacation home but needs some TLCs."

. from , 11/26/2016

"This property is very clean and well maintained. The linens were fresh and clean.
Just a fair warning the mattresses at this property are super firm. If the firm mattresses are to your liking you will love this place."

. from , 11/21/2016

"group of 5 women for a weekend concert, plenty of space, close to pool,Walgreen's you can walk to,condo is nicely furnished, would def recommend and stay agian...casiola was great with phone calls and contact regarding the storm(Mathew)"

Shawn M.. from , 10/16/2016

"I just wanted to leave comments/feedback of our stay at the condo this weekend.

Unfortunately the air conditioner stopped cooling/working on Monday evening. When we got back from our event Monday evening the condo was 78 degrees and stayed that way until we checked out Tuesday at 11:00am. Needless to say, we were very uncomfortable. I called the 800# to have them get a repairman out as soon as possible, but they never showed up while we were still there. I hope they got out there after we left.

For some reason or another we were having intermittent trouble with the dryer. It would work fine for a little while and then stop spinning. It heated up, but wouldn't tumble the clothes. I told Erica about it when I called early on Tuesday.

The only other negative complaint would be the quality of the beds. I was disappointed. We all complained how our backs were achy due to the poor quality of the beds.

Other than that, we all agreed the condo was a great choice for our stay. It was clean and the amenities were nice. Unfortunately the a/c, dryer, and beds were frustrating for us."

Tammy T.. from , 09/11/2016

"The condo has a key pad entry so you don't have to check in or keep track of keys. An email with the gate and door code was sent a few days before we left. This condo was located near the pool and walking path. The carpet had some spots and the mattresses were a little hard but nobody complains about not being able to sleep. Furnishings were great. Location in Orlando was wonderful. We hardly dealt with any of the traffic issues I kept hearing about. Straight shot to Universal. Easy to get to Disney and right near Sea World."

Tara H.. from , 07/12/2016

"Great location, place was clean and we really enjoyed our stay. Dryer was broken - called and reported it. Nothing was done. Called and reported it again the next day - this time they sent someone to repair it. They couldn't repair it because it needed to be replaced. We spent the entire week with no dryer. It should have been dealt with the first time we called - not very professional. Master bathroom shower doesn't drain - really gross pool of water stays in the shower pan."

Brandon M.. from , 06/25/2016

"The condo is spacious and the resort amenities (pools, coin operated game room) were pleasant, but the condo's furnishings are quite basic compared to similar condos we've rented. The sofa sagged uncomfortably and the floor of the master shower slanted away from the drain, so there was always a pool of bathwater covering half the floor.

Management is very responsive. When we needed a kitchen utensil, they provided the next morning and they received a package for us."

. from , 05/05/2016

"The condo was conveniently located, clean, great amenities.

Th carpet could be replaced or even better replaced with floor instead."

. from , 05/03/2016

"We had a great time. With our family of 6 we had plenty of room. Great location to everything we wanted to do in Florida. "

Katherine M.. from , 04/19/2016

"Our stay here was great, the only few things that our family feel would make your vacation home better would be a luggage cart because we were on the third floor and although we had an elevator we had alot of things to carry so a luggage cart would have been nice. Also, a pizza pan/pizza cutter in kitchen would have been nice too and lastly, more towel racks in the bathrooms. All in all this was a wonderful place to stay and we would definitely come back! Thank you! "

Dustin B.. from , 04/09/2016

"No surprises. The carpet could have been clearer. Otherwise everything was nice and as expected. "

. from , 03/14/2016

"had a great stay and time"

Anne B.. from , 03/13/2016

"Place was clean and in working order. Very nicely decorated. Gated and felt safe at all times. Location was a mile from our conference. Beds were not at all comfortable and felt like you were sleeping on the box springs. All the beds squeaked loudly with any movement. We did not use kitchen except refrigerator for cooling drinks. "

Tammy C.. from , 02/28/2016

"Very clean and organized. It is nothing like the pictures! I was not too sure how it was going to be but the pictures do not make justice. I will defenetly rent it again on my next orlando vacations! "

Andreina R.. from , 02/23/2016

"My family and I spent 10 days at the condo, and everything worked smoothly. The appliances are quite new and well functioning, the facilities also nice and clean, the bedrooms very spacious. The shower could be a little stronger. The entrance codes were a good idea, we did not need to take care of extra keys. Very nice, we surely recommend to friends. Thanks."

Paulo D.. from , 01/28/2016

"Casiolla was in a great location. 4 miles from universal, which is why we were there. It was very lovely. Clean. Well appointed. Until.....we went to bed. The mattresses were terrible!! You could feel the springs in the mattresses. I thought maybe it was just the master bed then I asked the rest of the family. Yup all the beds were terrible, hard, no cushion, the kids beds were even squeaky. This is what looks like a really great luxury resort. But for a great price. But even if you put lipstick on a pig it's still a pig. Get some new mattresses. Really!
There was one instance of a loud music thumping party somewhere in the building about 11:00 pm. So loud it was reverberating through the walls. I called the emergency office number and the attendant was very quick to respond to find the source. Of course by the time he got there it had stopped. I was grateful for his quick response.


Deanna G.. from , 10/14/2015

"I really enjoyed my stay at Universal Palms. Easy access and no administration whatsoever. Access code received and information ordner with all information. its as easy as coming home. there is a help desk when needed. the place had all our needs. Excellent. i will return to Casiola on my next trip to Orlando."

Soetjipto V.. from , 09/29/2015

"We were very happy with our stay, the property, and its location. Thank you"

. from , 09/16/2015

"Condo very clean, spacious and close to pool house. "

Deirdre Q.. from , 08/21/2015

"This was the perfect condo for our needs. Family of 4 to vacation at Universal Studios/Islands of Adventure. Great location for everything we wanted to do. Close to outlet malls and a straight shot down Universal Blvd to the theme parks. Condo is near the clubhouse and pool. It was very clean upon arrival. Highly recommend..."

. from , 08/03/2015

"We stayed at Universal Palms. Location right next to the pool with views of the Orlando Eye.Condo has everything you need. After staying at a hotel for two nights I really appreciated the space of the condo!Casiola team are so friendly and helpful, they went out of their way to help me with shopping I'd ordered online prior to arrival.This was our 2nd time returning to Vista Cay and the same condo. Location virtually 10/15 mins from attractions, outlets and malls. Thank you Casiola!"

Michelle Q.. from , 07/11/2015

"Condo was clean and comfortable. We cooked breakfast at the condo and ate lunch at the parks and dinner at all of the close by restaurants."

Tim H.. from , 07/08/2015

"Perto de tudo"

Marcelo V.. from , 04/07/2015

"Overall, our stay was pleasant. We found the condo in good shape, although it definitely needed updating. The rug had a lot of spots on it and looked dirty. Tile would have been preferred. The kitchen was minimally supplied. There was a toaster and coffee pot. The pans had a lot of scratches on the teflon. I had to buy a pan to cook with. It was convenient to be able to cook and have coffee every morning without having to go anywhere. Bedding was adequate with 1 king, 1 queen, 1 twins and 2 bathrooms. They were very spacious. The condo was about 10 minutes away from Universal which is where we went and Legoland was close enough. We knew we would have to drive a little to get there. There was trash pick up every morning with recycling which was good. The pool was nice, plenty of parking. I have recommended this to a friend. Overall very satisfied and would rent again."

Susan M.. from , 03/12/2015

"it makes me just feel like at home"

. from Trenton, 01/12/2015

"Profesional care and first class accommodation."

Roland R.. from Orlando, 12/21/2014

"once we had correct code to enter (4 attmepts by management) everything was great. Management was very helpful, unit was spacy and comfortable. overall very clean."

. from Orlando, 11/17/2014

"did you receive my earlier email , regarding my stay at the condo vista cay "

Robert W.. from , 08/12/2014

"We loved our week at this beautiful relaxing beach and the condo was outstanding too very nice and convenient to everything."

Larry W.. from , 08/02/2014

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Most Recent Property Review


Mauricio M. from Brasilia , 07/21/2019